Legal
Terms & Conditions
This page defines service terms between Digilife and customers. By using Digilife website, portal, and related services, you acknowledge and agree to these terms.
Effective date: 29 June 2026
1. Scope of Service
- Digilife provides digital subscription management and account access assistance based on active package details.
- Service availability depends on product type, provider policy, and account capacity.
- Access details are provided only through authorized channels and secure member portal flows.
2. Account Ownership and Access
- Customers must use accurate contact data (especially WhatsApp number) for authentication and support verification.
- Sharing access credentials outside authorized usage is prohibited.
- Digilife may suspend access for policy violations, abuse, fraud indication, or provider compliance requirements.
3. Billing and Renewal
- Billing terms follow the selected package duration and published pricing at transaction time.
- Renewal reminders and due date notifications are operational support features and do not replace customer responsibility to renew on time.
- Payment verification may be processed manually or automatically depending on currently active payment infrastructure.
4. Service Limitation
- Digilife is not liable for third-party platform outages, unilateral policy changes, or force majeure events beyond operational control.
- Feature availability can differ by product and may be adjusted to maintain security, stability, or legal compliance.
- Support response and resolution time can vary based on issue severity and business hours.
5. Privacy and Security
- Customer data is used only for service operation, verification, and support execution.
- Digilife applies reasonable technical and operational safeguards for account and transaction data.
- Customers must keep personal devices and WhatsApp access secure to prevent unauthorized login.
6. Updates to Terms
- These Terms may be updated to reflect business, product, legal, or security requirements.
- The latest published version on Digilife website is the effective reference.